Avatar

Jennifer Woodson

  • Activité totale
    51
  • Dernière activité
  • Membre depuis
  • Abonné à
    0 utilisateur
  • Abonnés
    0 utilisateur
  • Votes
    26
  • Abonnements
    21

Aperçu des activités

Dernière activité effectuée par Jennifer Woodson
  • Avatar

    Jennifer Woodson a créé une publication,

    Receiving Help Center notifications as tickets

    Hi all, My company treats forum/community posts and comments on KB articles as support inquiries because our community is not very active. Therefore, I would like new forum posts, forum post replie...

  • Avatar

    Jennifer Woodson a ajouté un commentaire,

    We could also benefit from this feature. Because users are used to replying to emails for tickets, they don't see or ignore the message not to reply to the notification email. We check Suspended ti...

  • Avatar

    Jennifer Woodson a ajouté un commentaire,

    We would like this feature. We like to use the community forum for beta testing feedback, and it would be beneficial for the testers to be able to attach their project files.  

  • Avatar

    Jennifer Woodson a ajouté un commentaire,

    I made my own post, but I'm adding my vote here too, for a more flexible hierarchical structure. I don't need three tiers, and I would like the ability to remove one.