Elizabeth Cochran
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Activité totale34
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés1 utilisateur
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Votes15
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Abonnements9
Aperçu des activités
Dernière activité effectuée par Elizabeth Cochran-
Elizabeth Cochran a ajouté un commentaire,
When is this coming???? We need it, badly!
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Elizabeth Cochran a ajouté un commentaire,
Agree with you Chad. We use it solely for INTERNAL request and incident management.
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Elizabeth Cochran a ajouté un commentaire,
Hey, Matt. The link did not work for me. Is there a different one I might try? Thanks so much! Elizabeth
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Elizabeth Cochran a ajouté un commentaire,
Back for a third (I know, annoying) time to keep this request afloat! Please make this happen in 2019!!! Thanks a ton! E
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Elizabeth Cochran a ajouté un commentaire,
Yes! I agree with you, Brad Bilotta. Agents are end-users, too. That, in and of itself, is enough to make this an option we administrators would LOVE to control. Thanks Zen peops. Love Zendesk!!!
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Elizabeth Cochran a ajouté un commentaire,
Hi, Nicole. Thanks for your response. I have had a few occasions where I am inside of a View and don't know how sort and/or don't want to scroll thru the pages of active cases to find the specific...
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Elizabeth Cochran a créé une publication,
Search WITHIN a View
Hey, Zen peops! It would be sweet if we could have a View open and select the magnifying glass to search and have the option to select within the View. Not sure if you'd want the default to be with...
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Elizabeth Cochran a ajouté un commentaire,
In such agreement on this! I still cannot believe it's not something the Admin cannot enable/disable. I really hope this is achieved soon. It will be so nice to be able to acknowledge colleagues...
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Elizabeth Cochran a ajouté un commentaire,
Darn! I'm sad to see such a short number of comments here. I want this badly. I don't see the workaround of having a separate login email account for Agents to use as Users being feasible for u...
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Elizabeth Cochran a ajouté un commentaire,
Yes! Please make this happen. Agents are Customers too! Simple example: all of my Agents are Customers of my IT Support team. I would like their feedback as to how my technical support team is do...