Claire Smith
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Activité totale40
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes16
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Abonnements17
Aperçu des activités
Dernière activité effectuée par Claire Smith-
Claire Smith a ajouté un commentaire,
@FernandoDuarte there is an app for it: https://www.zendesk.com/apps/iframe/
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Claire Smith a créé une publication,
Voice management
Hi everyone We have a number of different teams who are grouped by languages. I can't find an easy way to see the number of agents signed in for each language at a quick glance (without going into ...
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Claire Smith a ajouté un commentaire,
Thanks Fabian Bellino! I have created an i-frame and popped the link to the agent "submit a request" view so they can submit from within the portal.
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Claire Smith a ajouté un commentaire,
Hi everyone I am not sure what I'm doing but this does not seem to be working for me as I'm just getting the text though on the customer emails, not the image: Any ideas? Thanks
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Claire Smith a ajouté un commentaire,
I have also +1 this on another feature request! Please can this happen! Thank you
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Claire Smith a ajouté un commentaire,
I would like to second this! We have a limited number of language specialists and we do not want to set up business hours but have chat available when they are in the office and signed in. When t...
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Claire Smith a ajouté un commentaire,
To add to this thread.. Mine is more of a "create multiple tickets in one go" request: We often have to contact a number of customers with the same message (eg the item they have ordered is out of...