Sanobar Khwaja

1. Communauté
2. Zendesk Suite Q&A
3. Pre-filled greeting for public replies

Any update on this?  

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• Sanobar Khwaja
• Création 23 mai 2022 12:14
• 0 vote

1. Support
2. ...
3. Web Widget (Classic)
4. How do I prefill the user contact form in the Web Widget (Classic)?

code for prefill given can be used as is ?

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• Sanobar Khwaja
• Création 23 mai 2022 12:11
• 0 vote

1. Guide
2. ...
3. Working with Answer Bot
4. Optimizing your articles for Answer bot

I have enabled answer recommendation but the bot fails to suggest any relative published article. Can anyone help?

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• Sanobar Khwaja
• Création 19 avril 2022 16:54
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Guide Articles - export to PDF

Is there an ETA to this feature?

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• Sanobar Khwaja
• Création 9 mars 2022 15:31
• 0 vote

1. Support
2. ...
3. Agent guide for Support
4. Creating articles in Knowledge

Is there a way to download the article from Guide as Word or PDF?

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• Sanobar Khwaja
• Création 9 mars 2022 13:18
• 0 vote