Andy M.
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Activité totale19
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Votes10
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Abonnements5
Aperçu des activités
Dernière activité effectuée par Andy M.-
Andy M. a ajouté un commentaire,
I would agree with the 'Last Edited Date' field. If an article was created 5 years ago, but it was edited just 3 months ago, the article is likely relevant and up to date. This is important to main...
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Andy M. a créé une publication,
Explore - How to generate a report to show any articles that have not been updated in the last 1 year?
I'd like to report any articles that are growing old, or out of date. This will ensure quality control in that our library of articles are not growing out of date, or no longer irrelevant. I wouldn...
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Andy M. a ajouté un commentaire,
I would like to enable my agents to be able to edit or delete comments. This should be a decision of the administrator to enable or disable the ability for their service requests to be edited/delet...
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Andy M. a ajouté un commentaire,
I agree with this request. Loading a max of 30 tickets per page is too restrictive.