Tom Walker
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Dernière activité effectuée par Tom Walker-
Tom Walker a ajouté un commentaire,
With the introduction of Custom Ticket Status', is there a placeholder for this status? From my testing, it looks like {{ticket.status}} still just references the OOTB status options.
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Tom Walker a ajouté un commentaire,
Thank you all for this thread, this just walked me through getting this setup for a similar solution.
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Tom Walker a ajouté un commentaire,
Why do linked text sections not get transferred when you create a ticket via the integration?Eg: This is a test link that will not be clickable when you create a ticket from it, it will just be the...
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Tom Walker a ajouté un commentaire,
FYI, this link is dead:
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Tom Walker a ajouté un commentaire,
+1 to this needing to exist. We use Zendesk and Slack to support our customers and have integrated the two for this purpose today, but our internal IT team uses Zendesk as well. IT currently is at ...
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Tom Walker a ajouté un commentaire,
One more incompatibility with the current Agent Workspace Markdown functionality is that when using a code block, it will not ignore curly bar formatting when it matches native Zendesk functions. e...