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Shanita Thompson
Adhésion le 01 août 2022
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Dernière activité le 05 oct. 2023
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Dernière activité effectuée par Shanita Thompson
Shanita Thompson a ajouté un commentaire,
This would be nice too. We are just implementing new brands and it looks like they have over 17k in tickets when they don't. Are there any plans to add a way to start the ticket number from 1 for the new brand that comes on?
Afficher le commentaire · Publication le 05 oct. 2023 · Shanita Thompson
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Shanita Thompson a ajouté un commentaire,
Thank you, Dave. I am with Idan, our person is no longer working at Zendesk. I didn't realize during implementation either because we didn't need to use it until we went live yesterday. Thank you for your help!
Shanita
Afficher le commentaire · Publication le 09 août 2022 · Shanita Thompson
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Shanita Thompson a ajouté un commentaire,
I was also told Light Agents could @ Agents. We went live today and we are unable to do that.
Afficher le commentaire · Publication le 08 août 2022 · Shanita Thompson
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Shanita Thompson a ajouté un commentaire,
What if you are a government entity with no credit card to Purchase? Is there a way this can be invoiced?
Afficher le commentaire · Publication le 01 août 2022 · Shanita Thompson
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