Shanita Thompson

1. Communauté
2. Feedback - Ticketing System (Support)
3. Light agents unable to @ other agents

Thank you, Dave.  I am with Idan, our person is no longer working at Zendesk.  I didn't realize during implementation either because we didn't need to use it until we went live yesterday.  Thank yo...

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• Shanita Thompson
• Création 9 août 2022 13:47
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Light agents unable to @ other agents

I was also told Light Agents could @ Agents. We went live today and we are unable to do that.

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• Shanita Thompson
• Création 8 août 2022 17:27
• 2 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using Guide themes from the Zendesk Marketplace

What if you are a government entity with no credit card to Purchase? Is there a way this can be invoiced?

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• Shanita Thompson
• Création 1 août 2022 17:06
• 0 vote