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Charlene Javier
Adhésion le 28 févr. 2023
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Dernière activité le 13 oct. 2023
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Dernière activité effectuée par Charlene Javier
Charlene Javier a ajouté un commentaire,
I have a situation where a person attempted to forward an email they received to our support email that routes to zendesk, however, that person's tickets have not been sending. If one of the potential emails in the forwarded thread is a suspended user, would this void the ticket being created when sent via email?
Afficher le commentaire · Publication le 13 oct. 2023 · Charlene Javier
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Charlene Javier a créé une publication,
Is it possible to use the Answer bot across multiple brands? It seems via the Channels option you and differentiate bot usage.
Publication le 28 févr. 2023 · Charlene Javier
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Charlene Javier a ajouté un commentaire,
Hi Team,
Is it possible to use an Answer Bot if we have multiple Brands via ZD?
Seems as though we can being that there are Channels now added.
Afficher le commentaire · Modification le 28 févr. 2023 · Charlene Javier
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