Mahi Tangnoo
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Hi Heather Rommel Could you please suggest How can I create a ticket in Zendesk when an issue is created in Jira using Webhook or automation in Jira so that it would redirect to Zendesk directly on...
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Hi Heather, Thanks for replying back. Also, if you could explain on How Custom field "Jira Status" is getting updated after creating ticket in Jira using Jira app? and have a look to my previous c...
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Hi Heather, Could you please explain the following points which you have done in Step 6 : How you created a Jira ticket from Zendesk? How the custom field " Jira Status" is getting updated? Do we...
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Hello all, Is there any way I can achieve this following use-case: I want to link article templates using custom code, but I am not able to understand which URL to give so that I can access Custom ...
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Hey Dave, Thanks for the help. I will check this if this suits my use case or not. If not, then I will get back to you. Thanks,
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Thanks for the response. Let me try if it works for my use case.
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Is this possible if we can trace which is the public comment by user and public comment by agent using API calls? like how can we differentiate between the two. Or Is this possible if we can make p...
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Hey, It would be helpful if you can suggest :-> How can I access Subscription field and Current MRR which you mentioned in your article above from Zendesk Sell in my Zendesk explore to create repor...