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Paul Watson

Adhésion le 19 mai 2022

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Dernière activité le 09 juin 2023

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Paul Watson a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Morning

I can confirm this is now working for me.

Thanks for the quick response.

Paul

Afficher le commentaire · Publication le 09 juin 2023 · Paul Watson

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Paul Watson a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Hi

Just started working with the gallery yesterday and I'm having the same problem as Aaron. I can see the images I've uploaded in the past couple of days but nothing else (despite it saying we have a few hundred uploaded).

Could you please post the resolution on here once you have investigated. Thanks.

Afficher le commentaire · Publication le 08 juin 2023 · Paul Watson

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Paul Watson a ajouté un commentaire,

CommentaireHow to manage the help center

Does the "learning" process happen in the background even if "related articles" is not switched on (displayed)?

For example, if we switch the feature off because results are not currently useful and then switch it back on in six months time, will the articles displayed reflect the six months of site usage?

Afficher le commentaire · Publication le 26 juil. 2022 · Paul Watson

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