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Chris Gough

Adhésion le 04 août 2022

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Dernière activité le 16 déc. 2022

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Dernière activité effectuée par Chris Gough

Chris Gough a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I couldn't agree more, and as a result of this tardiness approach to their customers, Zendesk is very low down on my evaluation for a supporting tool next year. 

Afficher le commentaire · Publication le 16 déc. 2022 · Chris Gough

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Chris Gough a créé une publication,

Publication Q&A - Help center and community

I'm looking to create a help centre for our customer to self serve tickets they have raised. However, either I'm blind, or I can't see the space where I can configure this as well as enable it.

Publication le 05 sept. 2022 · Chris Gough

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Chris Gough a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Was this functionality ever released? Other competitors have this functionality and if we are expected to pay for an additional service, I can't see why we should continue using Zendesk. Thirteen years is an absurd amount of time for a standard function for a support ticketing tool... 

Afficher le commentaire · Modification le 04 août 2022 · Chris Gough

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