James Monbeck

1. Communauté
2. Feedback - Ticketing System (Support)
3. Agent Workspace feedback - Tab titles / details

Konstantin is showing if you opened each ticket open in a new browser tab itself - something ZenDesk says not to do as features like voice, and chats and such do not work well if you do this.   Use...

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• James Monbeck
• Création 10 juin 2022 20:52
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Agent Workspace feedback - Tab titles / details

Can confirm I am not seeing subject.. we see requestor name and ticket #

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• James Monbeck
• Création 10 juin 2022 12:57
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Agent Workspace feedback - Tab titles / details

Please fix this - it is now 2022 :-) Need a newer update. Subject of ticket in tabs, please!  

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• James Monbeck
• Création 29 mars 2022 17:07
• 1 vote