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Caitlin Amoros

Adhésion le 12 déc. 2022

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Dernière activité le 19 janv. 2024

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Dernière activité effectuée par Caitlin Amoros

Caitlin Amoros a ajouté un commentaire,

CommentaireUsers, groups, and organizations

Ivan Miquiabas - Please see my comment above. I have tried to open a ticket but am being told that I am not an admin, even though I am. (See screenshot below confirming my role).

Afficher le commentaire · Publication le 19 janv. 2024 · Caitlin Amoros

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Caitlin Amoros a ajouté un commentaire,

CommentaireUsers, groups, and organizations

I am having this same issue. I have 8 seats and only 6 assigned as either an agent or an admin, but it says 0/8 available. I've also tried using the chat bot to open a ticket but am being told by the bot that I am not an admin, which I am.

Afficher le commentaire · Publication le 18 janv. 2024 · Caitlin Amoros

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Caitlin Amoros a créé une publication,

Publication Feedback - Sales CRM (Sell)

Feature Request Summary: 

Zendesk Sell should have the ability to open multiple contacts/deals/leads in the same way that you can open multiple tabs in Zendesk Support.

Description/Use Cases: 

This would allow for quick navigation through Sell and save a ton of clicks.

Business impact of limitation or missing feature:

This is essential for our organization to be able to scale efficiently.

Publication le 26 janv. 2023 · Caitlin Amoros

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Caitlin Amoros a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

This is incredibly important to have in my organization. Is this feature on the roadmap?

Afficher le commentaire · Publication le 19 déc. 2022 · Caitlin Amoros

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Caitlin Amoros a créé une publication,

Publication Q&A - Sales CRM (Sell)

Hello,

While the Google Drive card is visible within a Deal card, it is not available within a Company or Contact card. Having this ability would be extremely beneficial for our Customer Success teams to have quick access to all relevant files pertaining to all of our customers, not just customers with active deals. 

Is this functionality in the roadmap? 

 

Thank you.

Publication le 12 déc. 2022 · Caitlin Amoros

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