Angeli Ho

1. Communauté
2. Feedback on Support

In some other chat app, there is an alert for the user if the chat has been idle for certain times before the chat will end.  This allows user to click and continue the chat. Something like 'Are yo...

• Angeli Ho
• Création 28 février 2019 19:02
• 3 abonnés
• 4 commentaires
• 2 votes

1. Communauté
2. Integrations and Apps Q&A

Got a note that Quickie will be a paid app next year.  Any recommendation of other free app that do the similar view organization in Zendesk??

• Angeli Ho
• Création 13 décembre 2018 21:33
• 26 abonnés
• 14 commentaires
• 16 votes

1. Communauté
2. Guide Q&A

I just found out related articles from Zendesk does not group the right articles together. I plan to use label to group several articles together. However, I do not know how to display those articl...

• Angeli Ho
• Création 16 octobre 2018 21:13
• 1 abonné
• 1 commentaire
• 0 vote