Vladan Jovic

1. Communauté
2. Support Q&A
3. Add description to the Attachments field for "Submit a request" form

Glad to hear that, Andrea! Cheersss!

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• Vladan Jovic
• Création 25 juin 2020 17:39
• 0 vote

1. Communauté
2. Support Q&A
3. Add description to the Attachments field for "Submit a request" form

hey Andrea, thanks for the link. I just checked but I can't see the code there, is it already added? Also, please include jquery in your page, just paste this code into the Document Head. <script ...

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• Vladan Jovic
• Création 25 juin 2020 06:32
• 0 vote

1. Communauté
2. Support Q&A
3. Add description to the Attachments field for "Submit a request" form

Hey Andrea, is you submit a ticket page visible outside? If yes, could you send me a link? If not, please put your code here so I can check. Thanks! 

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• Vladan Jovic
• Création 24 juin 2020 16:47
• 1 vote

1. Communauté
2. User Tips & Tricks
3. How to export Zendesk macros into a spreadsheet

Hey Pradeep, I just checked and they seem to work. Please note you should remove XYZ from the links and put there your ZD subdomain. Sure, you need to be logged in as admin in your ZD. 

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• Vladan Jovic
• Création 9 juin 2020 10:12
• 0 vote

1. Communauté
2. User Tips & Tricks
3. How to export Zendesk macros into a spreadsheet

Hey Matthew, the key is that number of macros per an API call/request is limited to max 99 macros.  So, if you have eg 250 macros, you will have to do the call 3x. How to do that? Just replacing th...

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• Vladan Jovic
• Création 23 mai 2020 09:34
• 0 vote

1. Communauté
2. User Tips & Tricks
3. How to export Zendesk macros into a spreadsheet

Thanks for the feedback, Rebekah. Very glad to hear that!  I just spotted this post is created precisely 3 years ago :O The days are long and the years are short. :)

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• Vladan Jovic
• Création 21 avril 2020 18:58
• 0 vote

1. Communauté
2. Support Q&A
3. Bold isn't working in articles

Hey Joel, any chance you can share the article URL with us? It would be much easier to check. Maybe your css overrides the HTML tags behavior.

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• Vladan Jovic
• Création 18 avril 2020 06:48
• 0 vote

1. Communauté
2. Feedback on Support
3. Allow editing of "Your email address" text description on "Submit a request"

Hey Kristen, I'm not sure would that be necessary at all, cause ZD already has some kind of checking. Example:    In any case, if you want to create something on your own, you can take the code fr...

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• Vladan Jovic
• Création 17 avril 2020 15:23
• 0 vote

1. Communauté
2. Guide Q&A
3. Help Center - Change design header to match hero image

Hey Andres, you just need to remove the hero section from the Community topics page as well.  The same as you did on the Home Page. 

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• Vladan Jovic
• Création 3 janvier 2020 07:25
• 1 vote

1. Communauté
2. User Tips & Tricks
3. How to show article labels as tags on articles

This code will work on the Home Page / Promoted articles {{#if labels}} {{#each labels}} <span>{{identifier}}</span> {{/each}}{{/if}}    

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• Vladan Jovic
• Création 2 octobre 2019 15:40
• 0 vote