Mateusz Gamroth
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Dernière activité effectuée par Mateusz Gamroth-
Mateusz Gamroth a ajouté un commentaire,
Harper Dane You can try commenting on the article and tagging the owner, James, that helped me. He was super helpful and responsive. I know it's not ideal :(
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Mateusz Gamroth a ajouté un commentaire,
Hello Harper Dane, I had the same issue - but I was following this article to be able to activate submit a request after an article downvote: https://support.zendesk.com/hc/en-us/articles/503116278...
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Mateusz Gamroth a créé une publication,
Proposed improvement to filtering in Views
We would like to bring 2 suggestions with a small enhancement related to the built-in filter option in Zendesk views: Many users complain that there is no option to sort or filter by “submitter”...
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Mateusz Gamroth a ajouté un commentaire,
Great news Tetiana Gron! Can you give a rough timeline when this would be possible by brand?
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Mateusz Gamroth a ajouté un commentaire,
Wow this is great news! :) Will there be also the possibility to setup CSATs by brand? This would be an important next step for us.
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Mateusz Gamroth a créé une publication,
Improve behavior of the label field when creating Guide Articles
We would like to suggest an enhancement for the Label field when creating articles in guide. When using tags in the ticket field or when using the ticket filter, it suggests tags CONTAINING a cer...
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Mateusz Gamroth a ajouté un commentaire,
Agreeing here - just started to check on dynamic content and you can't work with it. Search, find, edit, delete - everything is difficult.
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Mateusz Gamroth a ajouté un commentaire,
Now this is a great decision - we were worried we couldn't fit into the limit prescribed once all our markets and help centers are launched. Thanks for that!
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Mateusz Gamroth a ajouté un commentaire,
I totally agree with Slava above. What if the bot is only used for pre-screening? We will check with our legal department if this has been mentioned when drawing up our contract. When we signe...
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Mateusz Gamroth a ajouté un commentaire,
Hello James Rodewig! We got everything to work - nearly :D Everything works in the preview, but as soon as we click "Please tell us why" in the environment, the link shows up in the browser and we...