Tom Erik Skjønsberg
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Dernière activité effectuée par Tom Erik Skjønsberg-
Tom Erik Skjønsberg a ajouté un commentaire,
as we work together to discuss short and long term options The long term option considering Zendesk's performance during the last few quarters is pretty clear.
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Tom Erik Skjønsberg a ajouté un commentaire,
Karen Hynes Way too little way too late. Together with all the downgrades currently being forced on customers, confirming that all earlier promises on this subject is now broken just confirms our c...
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Tom Erik Skjønsberg a ajouté un commentaire,
John Costello Would the product managers be more inclined to actually answer questions and concerns at this roundtable than you all have been in these threads regarding what we would like to see im...
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Tom Erik Skjønsberg a ajouté un commentaire,
Barry O'Connell I'm in the same boat. Instead of presenting a proposal for upgrading our Zendesk account it will be a presentation of which products that are available as alternatives. After avoidi...
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Tom Erik Skjønsberg a ajouté un commentaire,
Anastasia Kachanova We are now looking at some of the alternatives. Several offer easy data migration and can be just as easily integrated with the rest of our systems. I have been looking in to ma...
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Tom Erik Skjønsberg a ajouté un commentaire,
Karen Hynes I am sorry, but what? The data is available through bothersome workarounds. It used to be available until we were all forced over to Explore. So what challenges do you guys have that ma...
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Tom Erik Skjønsberg a ajouté un commentaire,
Lou I don't think there are words to describe the disappointment in seeing you say that it is not on any roadmap, considering 2 separate product managers have been promising that this is definitely...
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Tom Erik Skjønsberg a ajouté un commentaire,
CJ Johnson Considering how both Karen and John have gone completely quiet after giving misleading information about this topic several times, I think it's safe to assume that Zendesk never had any ...
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Tom Erik Skjønsberg a ajouté un commentaire,
John Costello Karen Hynes We are closing up on year 3 since the initial request, and with that also getting close to the end of Q4 which was the latest promised release for this functionality. I am...
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Tom Erik Skjønsberg a ajouté un commentaire,
CJ Johnson In other threads Karen has indicated that they broke the promise to skip EAP, but just like every other time the release date has been moved, they are totally on track for a Q4 release now.