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Josh H

Adhésion le 21 sept. 2022

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Dernière activité le 29 déc. 2023

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Dernière activité effectuée par Josh H

Josh H a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Hey Ryan McGrew - We're eager to try out this redirect feature! Is there any estimate when we'll hear about next steps for participating in the EAP? Thank you!

Afficher le commentaire · Publication le 24 juil. 2023 · Josh H

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Josh H a ajouté un commentaire,

CommentaireSEO and help center search

Hey Greg Katechis,

I look in our script.js file and it doesn't have the below line:

$(document).ready(function() {

If that's missing, can we simply add it? Do you know which line would be the best place to add it? Thank you.

Afficher le commentaire · Publication le 01 juin 2023 · Josh H

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Josh H a créé une publication,

Publication Q&A - Help center and community

If someone searches in our Help Center and doesn't get a result, they currently see text that says:

"Try searching another keyword. Browse Help Center"

Is it possible to customize what appears on that page? I'm not sure how to find that code to edit it. Any insights are appreciated. Thank you!

Publication le 05 avr. 2023 · Josh H

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Josh H a créé une publication,

Publication Q&A - Help center and community

Does anyone by chance know of code you can use to hide the "Related articles" box only when there aren't more articles in that section?

Here's an example of a page in our Help Center. 

We'd like the "Related articles" box to only appear when there are more articles in that section. Thank you!

Publication le 30 mars 2023 · Josh H

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Josh H a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Hey Ryan McGrew - Do you have any updates or insight into when this feature might get released? Thank you.

Afficher le commentaire · Publication le 06 oct. 2022 · Josh H

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Josh H a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

@... - I'll do that. Thanks, Dave!

Afficher le commentaire · Publication le 22 sept. 2022 · Josh H

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Josh H a créé une publication,

Publication Q&A - Help center and community

We are using tabs in individual Zendesk articles. We've added components as described in this Lotus Themes Help Center article.

The tabs work fine when we add one set of tabs to a page. But when we try to add a second set of tabs, the tab navigation seems to break.

Does anyone know what code we'd use if we want to add more than one set of tabs to a page? Thank you!

Publication le 21 sept. 2022 · Josh H

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