Recherches récentes
Pas de recherche récente

Kimberly Fernandez
Adhésion le 31 août 2022
·
Dernière activité le 15 nov. 2023
Suivis
0
Abonnés
0
Activité totale
16
Votes
2
Abonnements
9
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Kimberly Fernandez
Kimberly Fernandez a ajouté un commentaire,
Hello,
Can I make a follow-up question for a bad rating required? If so, how?
Thank you,
Afficher le commentaire · Publication le 15 nov. 2023 · Kimberly Fernandez
0
Abonnés
1
vote
0
Commentaire
Kimberly Fernandez a ajouté un commentaire,
What is the solution to stopping the spam requestor from <#>@qq.com? I am getting the same from the web form. I added @qq.com to the blocklist and the emails are still coming through. Is this a bug on the blocklist feature?
Afficher le commentaire · Publication le 09 oct. 2023 · Kimberly Fernandez
0
Abonnés
0
Votes
0
Commentaire
Kimberly Fernandez a ajouté un commentaire,
Hello,
Can I mark a standard field with a default - For the priority standard field, I would like to default to Normal when an end-user is completing a web-form ticket request - How can I default the value Normal on the request form?
Afficher le commentaire · Publication le 16 sept. 2022 · Kimberly Fernandez
0
Abonnés
0
Votes
0
Commentaire
Kimberly Fernandez a ajouté un commentaire,
Can you rename the generated URL in the sandbox?
Afficher le commentaire · Publication le 13 sept. 2022 · Kimberly Fernandez
0
Abonnés
1
vote
0
Commentaire
Kimberly Fernandez a créé une publication,
Requesting additional placeholder for triggers
We have several request types that we would like to add to the Actions section of a trigger
- Email User
- Email Body
We have created several ticket forms (request types) and would like to add the form name to the email subject and email body so the light agent can see the form name in the email.
Publication le 31 août 2022 · Kimberly Fernandez
0
Abonnés
2
Votes
1
Commentaire