Chen Shihai

Hi team,

I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitation mentioned in this article https://support.zendesk.com/hc/en-us/articles/4408831783962-Guide-product-limits-for-your-help-center.

Best regards 
 

Hi Team,

Do we have any update on this accented characters?  Everybody is asking.

Hi

Time flies 2024 2H now, is CNAM functionality on Talk number available for any regions out of United States?

Hi Tracy Ryan ,

1H almost going to finish, since you have mentioned this feature request has been accepted and is on our roadmap in 2024, please advise us when it will be GA or EAP. Thank you

Thanks for the post.
I have similar feedback from different users.
Somemore:
-when using side conversation to create child tickets via Macro, we can't assign to specific agent. Only group can be selected. 
-child ticket mark done does not sync up with child ticket status.

Thank you

Hi

Many existing customers and new prospects request CSAT ratings over the phone from my end. Hopefully this is on the roadmap! 

Is there any ready-to-use 3rd party App for this use case?