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Amanda Busby

Adhésion le 10 nov. 2022

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Dernière activité le 07 févr. 2025

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Dernière activité effectuée par Amanda Busby

Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1

Afficher le commentaire · Publication le 07 févr. 2025 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1   Is there a potential ETA for this? October 2024 messages notes it was pushed but until when?

Afficher le commentaire · Publication le 05 févr. 2025 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1 My team loves the ability to drill in and see the same 17 attributes for each report. This would be a game changer for our reports as it would take hours even days less time to implement. 

Afficher le commentaire · Publication le 22 avr. 2024 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1

We need to be able to communicate with on-site technicians and end consumers within the same ticket. It should be easy to add a CC email instead of use a workaround noted with “only recommended for limited use as it is not a scalable alternative”. 

Please consider this feature as this active thread is now over 4 years old.

Afficher le commentaire · Publication le 18 avr. 2024 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

CommentaireGeneral questions about email and email template

+1 

Note from 2021 said this was being discussed in 2022. Have these discussions happened? What was the update?

This workaround article was also updated in February of this year. Any updates since then? 

Afficher le commentaire · Publication le 18 avr. 2024 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

+1  Our agents would love to be able to put the call back in the same group they are in when all other agents are unavailable for a warm transfer.

Afficher le commentaire · Publication le 13 nov. 2023 · Amanda Busby

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Amanda Busby a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

+1 would love to see the answer to this or a workaround to view when not enough coverage is in each Talk group

Afficher le commentaire · Publication le 02 nov. 2023 · Amanda Busby

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