Jahn Bronilla
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Jahn Bronilla-
Jahn Bronilla a ajouté un commentaire,
Hey Walter Bellante, it's perfect! Thanks for the update mate
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Jahn Bronilla a ajouté un commentaire,
Hello Erin O'Callaghan,Feedback that could be useful and apologies if this has been advised already in the thread. In the Classic Builder you can actually select what's on your date filter eg., Wor...
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Jahn Bronilla a ajouté un commentaire,
Hello Allen, I will strongly recommend to make your views really simple to avoid any lost ticket in your instance. Over creating views may result to what you have experienced. You can start checkin...
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Jahn Bronilla a ajouté un commentaire,
This is perfect! When can we see it though?
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Jahn Bronilla a ajouté un commentaire,
Really great and exciting feature for Explore. Maybe if we can possibly include suggestion as well on how to formulate specific custom metrics or attributes given that not all are present in Explor...
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Jahn Bronilla a ajouté un commentaire,
Hello Lisa Tam - any update with this feature request? We have the same case with 小林正左子 wherein we configured the bot flow in Sandbox and need to push to production. We know for a fact that we manu...
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Jahn Bronilla a ajouté un commentaire,
Thank you Arpan Nagdeve - another feedback as well.If we can possibly look in the future to have reassignment for Auto-Accept functionality. Though this feature is pretty good but we can't ignore t...
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Jahn Bronilla a ajouté un commentaire,
Hi Devan La Spisa Arpan Nagdeve - I signed up for this in our Sandbox environment and working perfect but I can't seem to find this option to turn this off for some reason.
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Jahn Bronilla a créé une publication,
Report on Agent Status in Messaging
In messaging you can actually Create custom unified agent statuses which is great but the thing is you won't be able to get report for this in Explore which is quite frustrating.Workaround is to g...
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Jahn Bronilla a ajouté un commentaire,
Hey Salvador Vazquez - I can't see this on my end for some reason. I know the rollout already starts but is there anything we need to do to enable this?