Brandon Proctor

Nova,

I'm a recent transfer from Hubspot Sales & Marketing tools to Zendesk SELL.  I'm used to their email plugin so we can email from within GSUITE and many functions like sales templates as well as more email formatting options still work.  Is there a plugin for GMAIL to handle tracking, open rate, link views from within the Gmail application?  While we will use the Zendesk SELL tool natively in your app, often times a reply from a phone or fast email reply on a lead is much more efficient to do via our email (especially for leadership users).  But when we do this, we lose your programs ability to see opens from the lead/customer.  I'd love to see this functionality at parity with Hubspot via a GMAIL plugin if not.