Virginia Li
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Dernière activité effectuée par Virginia Li-
Virginia Li a ajouté un commentaire,
Zapier supports mutlichannel slacks to create/update zendesk ticket. There are some limitations but certainly propels us to about 80% to getting where we need to be.
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Virginia Li a ajouté un commentaire,
Wanted to share with others on this thread that I found a hack to make two instances work with one slack. Reach out if you need help.
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Virginia Li a ajouté un commentaire,
In order to bring more instances into Zendesk's front end, we need this to work on the backend as well. We're going to be forced to shop ServiceNow and other ticketing systems in order for it to wo...