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Jean-Luc Lamarche

Adhésion le 29 juin 2022

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Dernière activité le 15 juin 2023

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Dernière activité effectuée par Jean-Luc Lamarche

Jean-Luc Lamarche a ajouté un commentaire,

CommentaireUsing Sell Voice

Is this feature being abandoned ?

Afficher le commentaire · Publication le 15 juin 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

I second this!

Afficher le commentaire · Publication le 15 juin 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

@Katarzyna Kurzyńska: Any updates on the SMS ?

Afficher le commentaire · Publication le 10 juin 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

Add the possibility to add custom fields in products, otherwise it's impossible to map products with PandaDoc catalog custom fields making the integration useless : 

https://support.pandadoc.com/hc/en-us/articles/8241999336471-Product-Catalog#h_01GAR8FCMW97V3WEB5QD92SBF3

Afficher le commentaire · Publication le 10 juin 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

CommentaireSell basics

The only working app in marketplace in Sell costs 100$ per month just to show objects in deal cards? There's got to be another way ?!

Afficher le commentaire · Modification le 28 févr. 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

In the following months, we are planning to take a closer look at our SMS offering.

What's coming?

Afficher le commentaire · Publication le 22 févr. 2023 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

Issue 1. SMS displayed from old to new : have to scroll way down over years of message to stay updated in the thread.

Issue 2. Call Bar at the bottom covers the interface. Impossible to send a text message.

Issue 3. Conversation tab is cumbersome, to say the least. Repeating client name and user's name on EVERY single line is a huge, huge waste of real estate screen. You display "Conversations" from new to old, but you display SMS from old to new, go figure why?

Issue 4. Keyboard shortcut "n" to create a note no longer works since you implement this.

Issue 5. The only new way to create a note is through this little stretched box on the right when we had it plain center WITHOUT triggering an extra click!!

Issue 6. On your mobile app, when you click on a phone number you decide to call from phone or app and message from phone or app. On desktop, only calls options are available, there should be an option to sms in the dropdown menu instead of your new blue repetitive button "start conversation" placed on the right of the screen, which is bad design 101.

Issue 7. If you hover the blue button "start conversation" and choose sms, it brings you in 2016 or whichever year you first texted your customer, how bad is this ?!

Afficher le commentaire · Publication le 09 nov. 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Feedback - Sales CRM (Sell)

"In the following months, we are planning to take a closer look at our SMS offering"

You did make changes since last week, what are you guys thinking?

 

1. Send button won't work 50% of the time, you have to quit chrome then clear cache every time this problem occurs, very annoying.

2. Calling interface will go over send button during a call and a calling sequence so you can't text anyone during a call.

3. Messages are displayed from old to new. When you send a new sms, you have to scroll down from YEARS of messages to get to the latest one, every time.

I don't know what your devs are thinking it's a huge non sense.

Afficher le commentaire · Publication le 09 nov. 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche a créé une publication,

Publication Feedback - Voice (Talk)

1. Send button won't work 50% of the time, you have to quit chrome then clear cache every time this problem occurs, very annoying.

2. Calling interface will go over send button during a call and a calling sequence so you can't text anyone during a call.

3. Messages are displayed from old to new. When you send a new sms, you have to scroll down from YEARS of messages to get to the latest one, every time.

I don't know what your devs are thinking it's a huge non sense.

Publication le 09 nov. 2022 · Jean-Luc Lamarche

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Jean-Luc Lamarche a ajouté un commentaire,

Commentaire de la communauté Q&A - Sales CRM (Sell)

Afficher le commentaire · Publication le 09 nov. 2022 · Jean-Luc Lamarche

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