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Russell Fewing
Adhésion le 19 oct. 2022
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Dernière activité le 19 oct. 2022
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Dernière activité effectuée par Russell Fewing
Russell Fewing a ajouté un commentaire,
I admit that when we moved to Zendesk I assumed that 'notifications on change in an article' was an existing feature as it is so fundamental to how many customers work.
The work-around of using comments can result in customers being 'spammed' with every other customers comment (which we usually disable)
Please (and I know this request was first made 7 years ago and has been repeated 100s of times) add an option to notify on a change in an article
Afficher le commentaire · Publication le 19 oct. 2022 · Russell Fewing
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