
Justin
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Justin-
Justin a ajouté un commentaire,
Has anyone been able to get this to work? I have tried a few solutions from the comments but not having any luck. Our goal is to HIDE a single form from ALL users, except those with a specific tag...
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Justin a ajouté un commentaire,
This is crucial for us
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Justin a ajouté un commentaire,
+1 would be super helpful to have this feature. It seems to only apply to the metrics and not the attributes added as rows.
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Justin a ajouté un commentaire,
Alejandro Colon thanks! This is what I was leaning towards, but find it odd that the Zendesk recipes in a few articles use "hours since update" instead of "hours since requester update."
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Justin a ajouté un commentaire,
We're running into issues with bump bump solve. In the conditions, it looks for "hours since update" but what happens if an agent goes back into the ticket and updates a field, or another automatio...
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Justin a créé une publication,
Any plans to add quoting functionality?
TerminéeOne common community feature that seems to be missing from Gather: ability to quote a comment. Since users are often times replying to a specific comment, are there any plans to add quoting capabil...
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Justin a ajouté un commentaire,
Thanks Kasper. What do you mean by build up the presentation then link to community topic/posts? Is it possible to use the API to display both the topic/post and comments on our own web pages? For ...
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Justin a créé une publication,
Is it possible to embed Gather topics on main website?
Has anyone embedded Gather (or any community tool) into their main website? Often times, community is siloed on a separate space from the main website, but we are hoping to find some examples of co...
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Justin a ajouté un commentaire,
+1 this is sooo needed.
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Justin a ajouté un commentaire,
Can we hide a ticket form from the drop down for ALL users regardless of org? The form would only be accessibly via a direct link...