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Jake Edwards

Adhésion le 18 oct. 2022

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Dernière activité le 04 déc. 2024

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Jake Edwards a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

James Hanley , I think this is different. If you set it at the Organisation level, it permits ALL users of that Org to view/edit. This would be just about allowing select users to View & Edit Org tickets.

 

The only two options for users are “Can view own tickets only” and “Can view all org tickets” but “Can view and edit all org tickets” is not an option.

Afficher le commentaire · Publication le 04 déc. 2024 · Jake Edwards

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Jake Edwards a ajouté un commentaire,

CommentaireAnnouncements

Can we please get Requester added? This is useful in the organisation requests view where they may be many tickets submitted by different people.

Afficher le commentaire · Publication le 18 oct. 2022 · Jake Edwards

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