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Boyoon Kim

Adhésion le 08 déc. 2022

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Dernière activité le 10 août 2023

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Dernière activité effectuée par Boyoon Kim

Boyoon Kim a créé une publication,

Publication Feedback - Ticketing system (Support)

While up to 50MB file size can be attached, we would like to LIMIT the size of file attachment to under 5MB for non-members. 
Which means, if the user did not log in they can attach up to only 5MB, and to attach larger file they will have to log in. 

Upon checking, this is impossible at the moment however it will be a great feature that we can encourage users to sign up and log in by limiting the file attachment size.

Publication le 10 août 2023 · Boyoon Kim

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Boyoon Kim a ajouté un commentaire,

CommentaireAttachments and CCs

Is it possible to limit the size of attachments by reducing the size to 5MB instead of increasing it? I want to allow users who are not logged in to attach files up to 5MB.

Afficher le commentaire · Publication le 09 août 2023 · Boyoon Kim

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Commentaire첨부 파일 및 참조

파첨부 파일의 크기를 늘리는 것이 아니라 반대로 5MB로 크기를 줄여서 제한할 수도 있나요? 로그인 하지 않은 유저의 경우 5MB까지의 파일만 첨부가 가능하게 하고 싶습니다.

Afficher le commentaire · Publication le 09 août 2023 · Boyoon Kim

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Boyoon Kim a créé une publication,

Publication Q&A - Help center and community

Hi,

I'm planning to integrate our Community topics from 4 to 2, and hoping to find a way to select multiple community posts and move them to certain topic at once. 

So far I've searched related posts in Zendesk, however it only shows how to move(edit) posts one by one. Is there any way to integrate Community topics in easier way? Cannot edit all the posts one by one. 

Thanks,

Boyoon

Modification le 12 juin 2023 · Boyoon Kim

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CommentaireWorking with articles in the knowledge base

Hi, I have enabled the tag for endusers however do not see the 'related to' section when creating a new post. What am I missing?

Afficher le commentaire · Publication le 08 déc. 2022 · Boyoon Kim

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