Recherches récentes
Pas de recherche récente

Stephen Senez
Adhésion le 09 déc. 2022
·
Dernière activité le 18 janv. 2024
Suivis
0
Abonnés
0
Activité totale
52
Votes
27
Abonnements
9
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Stephen Senez
Stephen Senez a ajouté un commentaire,
Would be really nice if we could make the customer context app two separate apps. One containing the customer context and the other containing just the interactions.
We are using an app in our layout that makes the customer context portion superfluous and would love to see the 'Interactions' without needing to scroll past the customer context portion.
Afficher le commentaire · Modification le 29 nov. 2023 · Stephen Senez
0
Abonnés
0
Votes
0
Commentaire
Stephen Senez a créé une publication,
I feel like I've done this before, but I can't seem to get it to work.
I would like my trend line to be a different colour from my chart, however, when I change the trend line colour, nothing happens. And changing the colour of the chart changes the colour of both the chart and the trend line. In the screenshot you can see the colour I've chosen for the trend line is red, but it is not updating.
Publication le 02 oct. 2023 · Stephen Senez
0
Abonnés
2
Votes
1
Commentaire
Stephen Senez a ajouté un commentaire,
It would be nice to be able to change the language the expand function uses. It defaults to US English so my agents need to adjust to UK
Afficher le commentaire · Publication le 29 sept. 2023 · Stephen Senez
0
Abonnés
2
Votes
0
Commentaire
Stephen Senez a ajouté un commentaire,
Would also like to see this implemented but since it's been over 7 years I'm not sure it will happen
Afficher le commentaire · Publication le 19 sept. 2023 · Stephen Senez
0
Abonnés
0
Votes
0
Commentaire
Stephen Senez a ajouté un commentaire,
Is there any way to use dynamic content for the Customer Overview Fields(Name, Email) in the flow builder? They don't show up in my list of ticket fields and I would like to translate them
Afficher le commentaire · Publication le 01 août 2023 · Stephen Senez
0
Abonnés
0
Votes
0
Commentaire
Stephen Senez a ajouté un commentaire,
+1 from me
Afficher le commentaire · Publication le 01 août 2023 · Stephen Senez
0
Abonnés
1
vote
0
Commentaire
Stephen Senez a ajouté un commentaire,
Hi Elizabeth,
Thanks for your response, I'm a bit confused where I would insert this dynamic content. Would I insert it in the code of the template?
Afficher le commentaire · Publication le 01 août 2023 · Stephen Senez
0
Abonnés
0
Votes
0
Commentaire
Stephen Senez a ajouté un commentaire,
Submitted a feedback post
Afficher le commentaire · Modification le 02 août 2023 · Stephen Senez
0
Abonnés
0
Votes
0
Commentaire
Stephen Senez a créé une publication,
If you have a translated help centre you currently can't have any text in the hero image as it won't be translated to your other help centres. Would be nice to have the ability to select a hero image based on language.
Publication le 31 juil. 2023 · Stephen Senez
1
Abonné
3
Votes
3
Commentaires
Stephen Senez a créé une publication,
Our Hero Image in our default language has text in it. We want to translate it and upload a different image to our translated help centre
Publication le 27 juil. 2023 · Stephen Senez
2
Abonnés
4
Votes
3
Commentaires