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Danielle Hart

Adhésion le 28 févr. 2024

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Dernière activité le 10 févr. 2025

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Dernière activité effectuée par Danielle Hart

Danielle Hart a ajouté un commentaire,

CommentaireCustomer management and profiles

I noticed this morning that there is now an option to choose the reason for Suspending an end user as well as on the Customers page we can see a list of Suspended users. Both great things! However, after entering an Additional Comment along with the reason, where can those Comments be viewed?

Afficher le commentaire · Publication le 23 oct. 2024 · Danielle Hart

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Danielle Hart a ajouté un commentaire,

CommentaireTicket management

It'd be nice to not limit this to Admins only. I'd like to see it be an option within custom roles to give a handful of trusted people the ability without giving them full-on admin rights.

Afficher le commentaire · Publication le 30 sept. 2024 · Danielle Hart

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Danielle Hart a ajouté un commentaire,

Commentaire de la communautéZendesk Support Beta - Modernized Conversational Experience

If I want to enable this in our sandbox only, where do I specify that in the beta form? I want to be absolutely sure it does not go into our live environment if I join.

Afficher le commentaire · Publication le 23 mai 2024 · Danielle Hart

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