Anton Van Heerden

1. Communauté
2. Feedback - Ticketing System (Support)
3. Support: Restrict Attachments by File Type

+1 for the ability to have a whitelist of allowed file types. There are ways to build custom restrictions in the Help Center templates but that is not s secure way to do it. We need an admin or per...

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• Anton Van Heerden
• Création 10 avril 2023 15:19
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. As a Zendesk Admin, I want the Collaboration add-on to support markdown and placeholders so that existing agent signatures can be used in Side Conversations

+1 for this and I would like to add that the agent signature field should allow dynamic content with HTML formatting and liquid markdown logic

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• Anton Van Heerden
• Création 5 avril 2023 19:38
• 0 vote

1. People
2. ...
3. End users and organizations
4. About the Tags page for users and organizations

How often does this page refresh to show the most current tags?

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• Anton Van Heerden
• Création 2 avril 2023 14:27
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. "To" and "cc" field getting swapped by Zendesk on Tickets

+1 vote

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• Anton Van Heerden
• Création 17 février 2023 17:14
• 0 vote