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Levente Nagy

Adhésion le 31 août 2022

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Commentaire de la communauté Developer - Zendesk APIs

Hi,

I need to add a "custom lookup relationship" field to my tickets referencing to a custom object. But it seems like I can only add one referencing to tickets, organizations or users. According to this article its possible as stated:
"One approach to building this app would be to add a dropdown list to the ticket form in Help Center that lets users select a PC when they submit a ticket."
But the instructions are unclear. Regardless of how many relationships I define, my custom object refuses to show up under the "related object" dropdown in when defining a custom lookup relationship field.
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What am I missing here?

Afficher le commentaire · Publication le 31 août 2022 · Levente Nagy

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