Recherches récentes
Pas de recherche récente

Robert Favela
Adhésion le 01 mai 2024
·
Dernière activité le 31 mai 2024
Suivis
0
Abonnés
0
Activité totale
7
Votes
0
Abonnements
3
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Robert Favela
Robert Favela a ajouté un commentaire,
I need to know how many attempts it takes an agent to get connected with a customer. How can that be calculated? I am not finding an easy way to report that.
Afficher le commentaire · Publication le 31 mai 2024 · Robert Favela
0
Abonnés
0
Votes
0
Commentaire
Robert Favela a ajouté un commentaire,
Has this be implemented yet? I have a client with over 500 locations. Each region has a number of locations. I need to be able to CC regional managers of the specific locations. Can this be done with a trigger or automation?
Afficher le commentaire · Publication le 13 mai 2024 · Robert Favela
0
Abonnés
0
Votes
0
Commentaire
Robert Favela a ajouté un commentaire,
Hi Tony,
Thanks for sharing that. I know I can choose to share the dashboards. I am asking if uploading the dashboard to the Customer Brand Page is possible. The customer will be able to see their activities and dashboard reporting. This would make the Customer Brand View a 1 stop shop for the customer. - Activities, Org Tickets, Help Center, & Reporting.
Afficher le commentaire · Publication le 02 mai 2024 · Robert Favela
0
Abonnés
0
Votes
0
Commentaire
Robert Favela a ajouté un commentaire,
In Brands, can we share Explore Dashboards?
My customers would like to see the metrics we capture in Explore. Can this be done?
Afficher le commentaire · Publication le 01 mai 2024 · Robert Favela
0
Abonnés
0
Votes
0
Commentaire