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Gabriel Marcos ROLDAN
Adhésion le 05 sept. 2022
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Dernière activité le 05 sept. 2022
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Dernière activité effectuée par Gabriel Marcos ROLDAN
Gabriel Marcos ROLDAN a ajouté un commentaire,
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Hi everyone,
There has to be a better way to do this, changing the role of the agent to end user changes all of the historical data.
All the tickets that the agent has handled are now shown as an end user, therefore, all the reports are changed as anyone would normally filter by role.
How is this possible? Why the data isn't retained as it was before the change?
Thank you
Afficher le commentaire · Publication le 05 sept. 2022 · Gabriel Marcos ROLDAN
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