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Afton Rupert
Adhésion le 16 sept. 2022
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Dernière activité le 12 févr. 2024
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Dernière activité effectuée par Afton Rupert
Afton Rupert a ajouté un commentaire,
+1 - this is becoming a very large pain point for our organization and we'd love to see a resolution prioritized in 2024. Thanks!
Afficher le commentaire · Publication le 19 déc. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 could really use this functionality!
Afficher le commentaire · Publication le 07 déc. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 - we are encountering the same troubles with a country field and having the limitation stop us around "S". The workarounds offered do not provide a good user experience when navigating through the widget so we'd love to see this expanded.
Afficher le commentaire · Publication le 06 nov. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 - please prioritize a solution for this ongoing issue!
Afficher le commentaire · Publication le 30 oct. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 still an issue - please prioritize Zendesk!
Afficher le commentaire · Publication le 30 oct. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 to needing more than 12 views visible
Afficher le commentaire · Publication le 07 sept. 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1 - this functionality is sorely needed for our agents who are struggling when they can't tell if an end-user is OOO!
Afficher le commentaire · Publication le 29 août 2023 · Afton Rupert
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Afton Rupert a ajouté un commentaire,
+1
Afficher le commentaire · Publication le 22 août 2023 · Afton Rupert
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Afton Rupert a créé une publication,
How can I get insight into who of our agents sign into Zendesk each day and if so, how many times? Is there a dashboard or report that I can run showing this?
Publication le 14 juin 2023 · Afton Rupert
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Afton Rupert a créé une publication,
Hi All,
Help needed!
Would you recommend setting up separate help centers or hosting all information (internal and external) under on help center and restricting content based on user-segment/article?
We are new to Zendesk Guide and migrating over from another KM tool. We'd like to set this up right the first time.
Cheers,
Afton
Publication le 26 avr. 2023 · Afton Rupert
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