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Joel Selwood
Adhésion le 15 sept. 2022
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Dernière activité le 12 mai 2023
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Dernière activité effectuée par Joel Selwood
Joel Selwood a ajouté un commentaire,
Hi Jeff, Me too, please include in the EAP. Thanks!
Afficher le commentaire · Publication le 12 mai 2023 · Joel Selwood
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Joel Selwood a ajouté un commentaire,
Agree, changing the avatar is a basic requirement. Please make this happen.
Considering this was first raised 2 years ago, when are you expecting to release this feature? And, how do we get access to the early access?
Afficher le commentaire · Publication le 04 janv. 2023 · Joel Selwood
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Joel Selwood a ajouté un commentaire,
100% a fundamental requirement. Nearly a year since the last official comms on this - what is the latest @Zendesk.
Afficher le commentaire · Publication le 27 sept. 2022 · Joel Selwood
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Joel Selwood a ajouté un commentaire,
I have several hourly rates to factor in, based on multiple regional hubs that carry differing agent populations, therefore differing weightings. Can this be accommodated somehow?
Afficher le commentaire · Publication le 26 sept. 2022 · Joel Selwood
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Joel Selwood a ajouté un commentaire,
How are you defining the Resolution Rate metric? Can that be added to the top of the article, as per the Suggestion Rate, please?
Afficher le commentaire · Modification le 15 sept. 2022 · Joel Selwood
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