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Ryan Waskewich
Adhésion le 03 oct. 2022
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Dernière activité le 03 oct. 2022
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Dernière activité effectuée par Ryan Waskewich
Ryan Waskewich a ajouté un commentaire,
CommentaireWorkflow best practices and recipes
I have this set up and it is working except it is not including the previous comments in the ticket with the email. It is pretty useless if the previous ticket comments are not included as customers dont know the ticket number and which issue it relates to. I have included the {{ticket.public_comments_formatted}} tag but it is not working as expected.
Afficher le commentaire · Publication le 03 oct. 2022 · Ryan Waskewich
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