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Dominic Payton

Adhésion le 26 janv. 2023

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Dernière activité le 31 janv. 2023

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Dernière activité effectuée par Dominic Payton

Dominic Payton a ajouté un commentaire,

CommentaireReporting for Talk

Hello, 

What is the difference between total inbound calls, and completed call status? I.e. if I pull a report with the inbound call metric, and another one with completed call status those numbers do not add up day over day. Any insight would be greatly appreciated! 

Afficher le commentaire · Publication le 31 janv. 2023 · Dominic Payton

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Dominic Payton a créé une publication,

Publication Feedback - Voice (Talk)

I'm positive this has been brought up many times, but the inability to rate a phone interaction on the phone itself is a major setback in the talk suite and is definitely causing the need to explore other solutions. Hopefully this is on the roadmap! 

Publication le 26 janv. 2023 · Dominic Payton

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