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Chris Wooten

Adhésion le 18 oct. 2022

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Dernière activité le 28 mai 2024

Zendesk Luminary

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Dernière activité effectuée par Chris Wooten

Chris Wooten a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

Is there any update on this feature request?

Afficher le commentaire · Publication le 27 févr. 2024 · Chris Wooten

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CommentaireUsing Built by Zendesk apps

I may be off but did the triggers lose fields for the assignee in one of the latest updates?

My trigger now references the requestor instead of the user? Is this correct? I am getting reports of tickets not moving when they reopen. I have had this set up for over a year with no changes. This option in my trigger history is not even available now. Has anyone else seen this?

This is what it was.

 

This is what is says now.

 

 

 

Afficher le commentaire · Publication le 20 févr. 2024 · Chris Wooten

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Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Any update on this issue?

Afficher le commentaire · Publication le 03 janv. 2024 · Chris Wooten

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Chris Wooten a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Any update on this one?

Afficher le commentaire · Publication le 09 oct. 2023 · Chris Wooten

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CommentaireAnnouncements

So many things to clean up. Thanks for this feature.

Afficher le commentaire · Publication le 28 sept. 2023 · Chris Wooten

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CommentaireExtending Zendesk

Molly Katolas as long as the ticket you are on stays open the time will still be counting. You should be able to test this.

Afficher le commentaire · Publication le 22 juin 2023 · Chris Wooten

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Chris Wooten a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Christopher Kennedy

Hey all I am new at customizing the guide. Does this go into the JS file? Is there something else needed to make this work? I cannot get this working in my lab guide for my requests.

Afficher le commentaire · Publication le 22 mai 2023 · Chris Wooten

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Commentaire de la communauté Discussion - Tips and best practices from the community

Your second metric syntax comes up with an error now for some reason. Love this idea and would appreciate the help.

Afficher le commentaire · Publication le 12 mai 2023 · Chris Wooten

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Commentaire de la communauté User Groups

Any Chance I can be added to this group?

Afficher le commentaire · Publication le 04 avr. 2023 · Chris Wooten

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Chris Wooten a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Need this too please.

Afficher le commentaire · Publication le 31 mars 2023 · Chris Wooten

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