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Martin DeKorte

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Dernière activité effectuée par Martin DeKorte
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    Martin DeKorte a ajouté un commentaire,

    Upvoting this to gain traction. This is a fundamental feature of any chat software from major companies. We need to get this implemented ASAP

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    Martin DeKorte a ajouté un commentaire,

    I'm familiar with that Brennan but I need to see a per hour breakdown for the aforementioned periods of 7 days and 30 days. This isn't something that is solved with any current functionality as con...

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    Martin DeKorte a créé une publication,

    Chat History Detail

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    Currently there is no ability to view detailed chat usage over an extended period of time. For example the below screenshot shows my chat activity hourly for a 24hr period.  I need to be able to se...

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    Martin DeKorte a ajouté un commentaire,

    I'm trying to set up an automation to affect a bunch of older tickets that aren't classified correctly but I'm receiving an error:I need to ensure that any ticket in those locations is updated to t...