Yuri Mylis
- Activité totale 256
- Dernière activité
- Membre depuis
- Abonné à 1 utilisateur
- Abonnés 13 utilisateurs
- Votes 1
- Abonnements 95
Aperçu des activités
Dernière activité effectuée par Yuri Mylis-
Yuri Mylis a ajouté un commentaire,
@Fernando, to see comments you need to click on the small eye icon on the Jira app. It will open a new dialog.
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Yuri Mylis a ajouté un commentaire,
@Peter, the resolution field type is supported. You can map it to a Zendesk custom field of types text or textarea
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Yuri Mylis a ajouté un commentaire,
@Peter We understand that some customers prefer to use Jira Server over Jira Cloud. That's the reason we have released a Jira addon that is specifically designed for Jira Server. We find that most ...
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Yuri Mylis a ajouté un commentaire,
@Chris, there is now way to hide ticket information at the moment but thanks for the feedback. @Whitfield, I suggest configuring channel notifications as described in this document https://support....
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Yuri Mylis a ajouté un commentaire,
Commentaire officiel I can see that this feature is something many have been asking for, unfortunately development resources are limited and we've been prioritizing other integration work above this feature. Please con...
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Yuri Mylis a ajouté un commentaire,
@Robert and @Reshma, you can connect the same Zendesk account to multiple Slack workspaces by installing the Zendesk app in each of these workspaces. The integration always shows the same ticket fo...
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Yuri Mylis a ajouté un commentaire,
@Reshma, we are tracking these two feature requests but they haven't been committed to our roadmap yet. @Account NET2B, I'll open a ticket on your behalf. Someone from our support team will reach o...
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Yuri Mylis a ajouté un commentaire,
@Bryan I'll try to fix the article, but what it is saying is that you need to be on version 5 of our SFDC package to get it unsuspended. Once you upgrade the package to the latest version, email ...
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Yuri Mylis a ajouté un commentaire,
@Vladimir, thanks for the feedback. It makes perfect sense. I'll add your request to a list a maintain.
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Yuri Mylis a ajouté un commentaire,
Current package version: 5.8.2Package release date: Nov 28th 2018 New/updated functionality Zendesk Support sidebar app now allows agents to create contact or lead records in Salesforce based on ...