Taylor P.
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Dernière activité effectuée par Taylor P.-
Taylor P. a ajouté un commentaire,
Could you think about reopen rate as the opposite of this metric that we have: One-touch tickets: The percentage of messaging tickets that were solved in the first interaction, determined by tran...
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Taylor P. a ajouté un commentaire,
I'm working in Sunshine Conversations and we have custom fields however when using Explore I'm not sure how we are able to query these custom fields. Advice?