Chandra M
-
Activité totale218
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés2 utilisateurs
-
Votes99
-
Abonnements84
Aperçu des activités
Dernière activité effectuée par Chandra M-
Chandra M a créé une publication,
Knowledge Capture - Report on Number of Orgs Associated with Tickets that Include a Specific KC Article
We create articles for all of our product defects, and we are trying to run a report that shows the number of ticket organizations associated with a specific defect article, by way of Knowledge Cap...
-
Chandra M a ajouté un commentaire,
Hi Monika - Being able to see a simple table would be sufficient, but having the ability to aggregate it also would be wonderful because we'd be able to see trends in product areas. Seeing who the ...
-
Chandra M a créé une publication,
Report on article subscribers
Part of our process for tracking defects involves creating an article for the defect and providing it to the customer so that they can follow it and receive a notification (in the form of an articl...
-
Chandra M a créé une publication,
Articles in subsections are not showing in reports
In my test, I created a simple query of Articles by Article translation title and section. The article that I placed in a subsection (a section within a section) does not display in the list. If I ...
-
Chandra M a ajouté un commentaire,
We really need this too. In our case, we need a way to track articles that are tagged as defects so that we can see how many views they have and get an idea of how common the issue is. Ideally we w...
-
Chandra M a ajouté un commentaire,
We also need this functionality. We have been using a custom app that was created by a third party to export our KB data and identify articles that haven't been viewed within the last 6 months to y...
-
Chandra M a ajouté un commentaire,
Pete - It looks like you have to use COUNT(Tickets created).
-
Chandra M a ajouté un commentaire,
We frequently have the need to create reports listing all organizations that meet specific criteria we've defined in custom Org fields. Currently, I have to switch back over to Insights to do this ...
-
Chandra M a ajouté un commentaire,
We could really use this as well. When we have dozens of users associated with an organization it can be very time consuming to click on each user to see if they are already suspended.
-
Chandra M a ajouté un commentaire,
Hi Ryan - Is Team Publishing available in Explore?