Forrest Gamba
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Aperçu des activités
Dernière activité effectuée par Forrest Gamba-
Forrest Gamba a ajouté un commentaire,
Tetiana Gron When is the delivery date for this new experience? It was very disheartening to read through a year of requests here from so many Zendesk users only to be told that this hadn't been re...
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Forrest Gamba a ajouté un commentaire,
Hello, I'm looking to transition our FAQ's from our website to Zendesk Guide. We use Guide extensively for our internal team for our main brand and we do not want our clients to be able to access t...
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Forrest Gamba a ajouté un commentaire,
Hi Christine thank you for responding to me. I inherited this Zendesk instance and it appears the previous admin made changes to the original automation recipe as "Privacy > Is > Ticket has public...
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Forrest Gamba a ajouté un commentaire,
Unfortunately I did not have success with the changes above. I've yet to have a survey be filled out after a phone call only. We have to have continued the ticket on email for this to occur. Any s...
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Forrest Gamba a ajouté un commentaire,
Brandon TiddThank you for getting back to me so quickly! I have the "allow customers to rate tickets" box checked under End Users. I've attached here a screenshot of the survey Automation as it st...
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Forrest Gamba a ajouté un commentaire,
Chiming in here as well. (editing after seeing you are a moderator and not a Zendesk employee, my apologies) Brandon Tidd could you help me pinpoint the automation/trigger recipe discussed in this ...