Antonio Naddeo
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Activité totale106
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Dernière activité
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Abonnements42
Commentaires
Activité récente par Antonio Naddeo-
We are a very busy customer service and without a big fat "end chat" button, chats durations and agent availability will be heavily affected. We are starting Zopim chat rollout next week, and I am ...
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Doing this with a partner is ridiculously expensive and if we want to do it manually is a lot of time for Customer Service. I have more than 100 articles and 3 brands. Super important.
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Have we been able to find a solution, for Help Centers in muliple language to display an alert message localazied in the language and/or not display the alert if the article is not translated in th...
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+1 for multi-brand customers! If you manage manage multiple brands, you have articles that obviously overlap across your brands, so it makes total sense to be able to duplicate easily an article in...
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Hi Jessie could I have access to this article? Help Center template component reference
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I guess I could use a different label for each language, but how do I add the input about the alert label in different languages?
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Since for our support this feature is vital, I have 2 comments: I have installed again the code but I am unable to make the alert banner visible to logged out users (anonymous users). I have the ...
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Thank you for the answers! The section where the article has been places is available to "anyone" and our HC is open for anonymous access, yet the alert is displayed only after sign-in.
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The other issue I have is that the alert message seems to be displayed only if I am logged in as an agent. The alert message is not displayed to final user without login. How can I make...
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Very useful indeed, awesome! However it does not react to the different languages. If you create an article and add the translation for each language (like in my case ES/FR/DE/IT) the alert message...