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Holly

Adhésion le 06 déc. 2022

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Dernière activité le 17 janv. 2025

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Dernière activité effectuée par Holly

Holly a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Please add this as a feature! 

Afficher le commentaire · Publication le 17 janv. 2025 · Holly

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Commentaire de la communauté Feedback - Reporting and analytics (Explore)

any updates to this?

Afficher le commentaire · Publication le 13 déc. 2024 · Holly

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Holly a ajouté un commentaire,

CommentaireExplore recipes

This doesn't appear to be working on the new dashboard builder. Are there any updates as to when this will be working?

Afficher le commentaire · Publication le 12 déc. 2024 · Holly

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Holly a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

We need the ability to schedule indefinitely, especially if the account owner leaves, since we would not receive that reminder notification. This is essential as we send 100s of dashboards to our clients.

Afficher le commentaire · Publication le 03 déc. 2024 · Holly

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CommentairePublishing and sharing dashboards

We need to schedule indefinitely as well. We have 100s of dashboards being sent out to customers that use them and if the owner leaves then there is no way for us to know when the schedules will send without us individually clicking into the dashboards. it's essential that we have this. 

Afficher le commentaire · Publication le 03 déc. 2024 · Holly

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Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Walter Bellante 

Thank you for the reply, but I don't see that option as a drop down?

Afficher le commentaire · Publication le 07 nov. 2024 · Holly

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Holly a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

We need not just scheduling, but also the ability to share reports externally. We've been doing this for clients and there's no way to do this on the new dashboard. 

Afficher le commentaire · Publication le 06 nov. 2024 · Holly

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CommentaireGlobal security and user access

Hi Chika Chima  

 

Thank you! It looks like we still have ours being flagged though. Has it been reverted in all pods?

Afficher le commentaire · Publication le 22 oct. 2024 · Holly

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CommentaireGlobal security and user access

Jacquelyn Brewer 
This has been flagging a lot more (also seems to be a problem with Carollne Scott above too). Were there any recent changes in how Zendesk scans Malware? It's flagging innocuous documents. 

Afficher le commentaire · Publication le 21 oct. 2024 · Holly

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CommentaireCustomer management and profiles

This is now showing “Requested tickets” under agents instead of “assigned tickets”. I have a ticket with Zendesk in about this, but is this  a new feature? If so, can it be changed back?

Afficher le commentaire · Publication le 20 août 2024 · Holly

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