Federico Vitale
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Federico Vitale-
Federico Vitale a créé une publication,
Sending confirmation email to requester after chat
I'd like to replicate Zendesk's customer experience when asking for help through the web widget: as soon as the chat is transferred to an agent, I'd like to send a "Help is on the way" email to the...
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Federico Vitale a ajouté un commentaire,
Hi! Is it possible to ask if question resolved also out of the flow builder? More in context: sometimes the bot suggests articles autonomously, out of a specified flow (or also because maybe there ...
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Federico Vitale a ajouté un commentaire,
Thanks, Dane!
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Federico Vitale a ajouté un commentaire,
Hi! How would you apply this in the Copenhagen Theme? I added the <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Montserrat"> in the document_head.hbs file and changed ...
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Federico Vitale a ajouté un commentaire,
Hi! I'd like to implement something like this: since the service I'm selling is age and location specific, I want to ask the prospect customers to input also their DoB and ZIP code when submitting ...
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Federico Vitale a ajouté un commentaire,
Hi Jennifer Rowe, thanks for your reply! I'm trying to get to the point where the account button on the top right of the HC would not appear, since I'm not going to use the login feature for now (l...
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Federico Vitale a ajouté un commentaire,
Hi! I'm in the trial period and I'm trying to set up ZD for my company. I'm trying to get to the point where anyone can fully browse Guide and submit tickets/questions without needing to log in. Wh...