Lucas Rogers

Would love to know the specifics of why this was removed from the roadmap.  What took its place?    This would be my #1 feature request for Zendesk.  Simple tool, but a MASSIVE time saver.  

For example: 
My organization is going through a rebranding and I find myself spending hours for what could be done in minutes if I had Find & Replace.  Not only the org name changed, but product names as well.  It's hard to imagine that I am alone in this scenario.